integrated softphones

iscoord is developing softphones for businesses since 2004 and is a leader in integrated audio/video technology for IBM and Microsoft Unified Communications solutions. All is-phone softphones are PBX independent and offer a wide range of features and functionalities to cover the needs of today's and tomorrow's business communication.

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1. Home Office A marketing manager is sitting at home and is using iscoord‘s softphone solution. Benefits Increased reachability of employees (presence awareness) Reduction of call costs (mobile phones) 2. Shared Desk The sales have no fixed workplace within the company and they are using iscoord‘s softphone solution. Benefits Telephony adapt to organisation dynamicly (no additional installation or configuration effort) Reduction of power requirement (no additional telefony handsets end devices needed) 3. On the Road A sales manager is using iscoord’s softphone solution when traveling and making phone calls in hotel rooms. Benefits Redaction of cost of calls (domestic and foreign countries) Elimination of roaming costs (foreign countries)	4. IT Support Hotline All members in the IT support hotline are using iscoord’s softphone solution. Benefits Automatic identification of the caller and required information become available Recording of calls and forward to experts by email 5. Heavy Phone Users Heavy phone users within the company like to use CTI functionalities. The solution is is-phone. Benefits CTI- and Click-to-Call functions are integrated Improved availability of employees 6. Workplace of an Assistant The CEO’s assistant is using the is-phone softphone solution. Benefits Call recording and easy forwarding of call notes Ad hoc conference calls (audio/video) Cost for conference calls (e.g. Swisscom) partly drops

1. Home Office

A marketing manager is sitting at home and is using iscoord‘s softphone solution.

Benefits

Increased reachability of employees (presence awareness)
Reduction of call costs (mobile phones)

2. Shared Desk

The sales have no fixed workplace within the company and they are using iscoord‘s softphone solution.

Benefits

Telephony adapt to organisation dynamicly (no additional installation or configuration effort)
Reduction of power requirement (no additional telefony handsets end devices needed)

3. On the Road

A sales manager is using iscoord’s softphone solution when traveling and making phone calls in hotel rooms.

Benefits

Redaction of cost of calls (domestic and foreign countries)
Elimination of roaming costs (foreign countries)

4. IT Support Hotline

All members in the IT support hotline are using iscoord’s softphone solution.

Benefits

Automatic identification of the caller and required information become available
Recording of calls and forward to experts by email

5. Heavy Phone Users

Heavy phone users within the company like to use CTI functionalities. The solution is is-phone.

Benefits

CTI- and Click-to-Call functions are integrated
Improved availability of employees

6. Workplace of an Assistant

The CEO’s assistant is using the is-phone softphone solution.

Benefits

Call recording and easy forwarding of call notes
Ad hoc conference calls (audio/video)
Cost for conference calls (e.g. Swisscom) partly drops

Alternative content

integrated softphones

1. Home Office

2. Shared Desk

3. On the Road

4. IT Support Hotline

5. Heavy Phone Users

6. Workplace of an Assistant