is-phone Use Cases
1. Home Office
A marketing manager is sitting at home and is using iscoord‘s softphone solution.
Benefits
- Increased reachability of employees (presence awareness)
- Reduction of call costs (mobile phones)
2. Shared Desk
The sales have no fixed workplace within the company and they are using iscoord‘s softphone solution.
Benefits
- Telephony adapt to organisation dynamicly (no additional installation or configuration effort)
- Reduction of power requirement (no additional telefony handsets end devices needed)
3. On the Road
A sales manager is using iscoord’s softphone solution when traveling and making phone calls in hotel rooms.
Benefits
- Redaction of cost of calls (domestic and foreign countries)
- Elimination of roaming costs (foreign countries)
4. IT Support Hotline
All members in the IT support hotline are using iscoord’s softphone solution.
Benefits
- Automatic identification of the caller and required information become available
- Recording of calls and forward to experts by email
5. Heavy Phone Users
Heavy phone users within the company like to use CTI functionalities. The solution is is-phone.
Benefits
- CTI- and Click-to-Call functions are integrated
- Improved availability of employees (presence awareness)
6. Workplace of an Assistant
The CEO’s assistant is using the is-phone softphone solution.
Benefits
- Call recording and easy forwarding of call notes
- Ad hoc conference calls
- Cost for conference calls (e.g. Swisscom) partly drops
is-phone softphone product line:
- is-phone for Lotus Sametime 7.5
- is-phone for Lotus Notes 6.x/7.x
- is-phone for Lotus Notes 8
- is-phone for Outlook 2003/2007 & Live Messenger
- is-phone click2connect for websites
Additional resources:
- Trial downloads:
- is-phone Product Data Sheets:
- is-phone flyers: